We source all information from publicly available sources.
All customer details are kept confidential and will not be used for any purpose besides internal use.
Yell123.com may also disclose your information if required to do so by law, or if you request us to do so.
Users of our list in Australia should be aware that residential/private individuals who have signed up to the “Do Not Call Register” cannot be called for telemarketinbg purposes only under special circumstances – for more information see https://www.donotcall.gov.au/
In additions Under the Spam Act 2003 it is illegal to send, or cause to be sent, unsolicited commercial electronic messages. The Act covers email, instant messaging, SMS and MMS (text and image-based mobile phone messaging) of a commercial nature. It does not cover faxes, internet pop-ups or voice telemarketing.see ACMA
Yell123’s supports the protection and privacy rights of all individuals we hold information on as paramount to our business. We are committed to maintaining the highest standards of privacy and security in the way we conduct our business and adhere to the following Australian Privacy Principles.
At Yell123s we value our Client’s right to privacy and only gather the information required to respond to a client enquiry.
Yell123s will collect personal details from individuals
• who make a telephone enquiry regarding our products and services
• who make an online request regarding our products and services
• who contact us and request to be removed from marketing offers
• who apply for an advertised position with us
The information that is collected from individuals who make an enquiry by telephone regarding our products and services is limited to the following:
• First Name
• Last Name
• Business Phone number if different to company number
• Business Email address
• Job Title
• Company Name
• Phone Number
• ABN (only from those companies that place an order) or AFSL number to ensure that the company is a legitimate registered business.
Use of Data
The information collected from an individual who makes an enquiry regarding our products and services is collected to enable us to respond to the individual’s enquiry and from time to time communicate with them about our products and services.
Disclosure of Data
The information provided by you is used by Yell123s and any associated companies, including REACHDM Consolidated Pty Ltd, to enable us to communicate with you.
We do not sell or trade your personal information with 3rd parties.
We may disclose your data to:
• Contracted external service organisations or persons who performs functions on our behalf, for example mailing services, distribution services, IT services.
Details of an individual who has opted not to receive any further communication from Yell123s is not disclosed to any other entity.
Quality of Data
Every effort is made to record all company and individual contact details correctly.
Storage & Security of Data
STORAGE AND SECURITY OF DATA
We take all reasonable steps to ensure that the personal data we hold is protected from loss, misuse and unuathorised access.
We use a variety of physical and electronic security measures including:
• restricting physical access to our offices
• firewalls and secure databases to keep information secure from loss, misuse and and unuathorised access
• Access of the data is limited to authorised personnel
Access & Correction of Data
To access the personal information we hold about you simply send your request to our Privacy Officer by email or in writing using the contact details below. We will comply with any such request at no charge.
The Privacy Officer
10/31 Shearson Crst
Mentone VIC 3194
If you wish to Opt Out from receiving communications from Yell123s send your request to our Privacy Officer by email or in writing using the contact details above.
If you prefer to be removed from Yell123s database, send your request to our Privacy Officer by email or in writing using the contact details above.
You will be removed from our database in 20 working days from receiving the removal request.
No fee applies to any of the above requests.
Making a Privacy Complaint
If an individual considers a privacy breach has occurred by Yell123s they can contact the Privacy Officer at firstname.lastname@example.org alternatively they can write to the Privacy Officer at Yell123s 138A Thistlethwaite Street South Melbourne Victoria 3205.
Provide a description of the Privacy breach. The information regarding the alleged breach will be considered and every effort will be made to ensure a resolution within 30 days of receipt of the complaint.
Phone: +613 9013 7702
10/31 Shearson Crst